My Readiness Score
How close you are to TechFix employment eligibility
0%
Ready
Employment
Readiness
Readiness
Need 80% to unlock
TechFix assessment
TechFix assessment
Readiness Breakdown — Jasmine Smith
IT Fundamentals (7 modules)
72%
In Progress
IT Certificate (final exam)
0%
🔒 Locked
Employment Portfolio
35%
Started
English Communication (A2)
60%
A2 Level
Community Experience (volunteer)
80%
✓ Strong
Bilingual Advantage (Kreyòl/English)
100%
✓ Asset
Fastest path to 80%: Complete IT Fundamentals Modules 5–7 (estimated 3–4 weeks at current pace). Once complete, the final exam unlocks and your TechFix assessment eligibility activates.
Your Future Employer
TechFix hires exclusively from MyissuesLearn graduates and advanced students
TechFix Community Tech Services
Social enterprise · Scarborough & Toronto · Part of the Myissues ecosystem
🍁 Canadian Social Enterprise
Newcomer-first hiring
Living wage employer
Multilingual team
23
Students Placed (12 months)
$18–22
Starting Wage / Hour
14
Languages Spoken on Team
87%
Retention Rate at 12 months
TechFix provides affordable tech support and device repair services to community members in Scarborough and Toronto. Every technician on our team was once a student on this platform. We provide paid training, mentorship, and a genuine path to a tech career in Canada — no prior Canadian experience required.
"We don't hire resumes. We hire people who've shown commitment — to learning, to community, to showing up. MyissuesLearn teaches us everything we need to know about a candidate before the interview."
— Marcus Webb, Operations Director, TechFix Community Tech Services
Open Roles at TechFix
4 positions · Matched to your profile · Updated June 11
Tech Support Specialist — Haitian Creole
Help Haitian-Canadian community members with tech issues in their own language. Phone and in-person support, device troubleshooting, and platform onboarding. Current students welcome — we'll train you while you finish your course.
🇭🇹 Haitian Creole (native) ✓
Basic IT literacy ✓
English A2+ (in progress)
Customer empathy
Device Repair Trainee — Paid Training
Learn to diagnose and repair smartphones, laptops, and tablets. Full paid training provided — no prior repair experience needed. Requires 60%+ IT Fundamentals completion to be considered.
IT course 60%+ ✓
Manual dexterity
Patient learner
Bilingual = bonus
Junior IT Support Technician
Provide front-line IT support for community clients — email setup, network troubleshooting, device configuration. Mohamed Osman was hired for this role after completing this platform's IT Fundamentals.
IT Certificate required
Networking basics ✓
Security knowledge ✓
Troubleshooting (M5+)
🔒 Complete IT Fundamentals + pass final exam to unlock this role
Administrative Assistant — Tech Services
Front-desk support, customer intake, appointment scheduling, data entry. No IT certificate required — strong computer basics and communication skills are enough. Multilingual candidates strongly preferred.
Computer basics ✓
Data entry ✓
Bilingual asset ✓
English communication
Skills Match — Junior IT Support
How your course progress maps to the role requirements
Skill
TechFix Requires
Jasmine Has
Status
Network fundamentals
Module 3
Required
✓ Covered (M3)
✓ Match
Password & security
Module 3
Required
✓ Covered (M3)
✓ Match
Hardware identification
Module 2
Required
✓ Covered (M2)
✓ Match
Device troubleshooting
Module 5
Required
⟳ In progress (M5)
⟳ In progress
IT Fundamentals Certificate
Final exam 80%+
Required
Not yet earned
🔒 Needed
Customer service experience
Any proof
Required
✓ Volunteer (ACCES)
✓ Match
English communication
Basic professional
Required
⟳ English course A2
⟳ In progress
Haitian Creole (bilingual)
Bonus asset
Bonus
✓ Native speaker
⭐ Bonus
My Employment Pathway
7 steps from enrollment to your first paycheque
✓
Enrolled in IT Fundamentals DONE
You enrolled in the IT Fundamentals course with Kevin Thompson. The first step is always the hardest — and you already did it.
2
Complete all 7 IT Fundamentals modules IN PROGRESS
Modules 1–4 complete. Module 5 (Troubleshooting) currently in progress. Modules 6 and 7 to follow.
5 of 7 modules started72%
3
Pass the final exam (80%+ required)
A 40-question multiple choice exam covering all 7 modules. 3 attempts allowed. Kevin offers exam prep office hours every Friday.
4
Earn IT Fundamentals Certificate
Your verified, digital certificate is issued within 24 hours of passing the exam. Shareable on LinkedIn and downloadable as PDF.
5
Build your Employment Portfolio
A 1-page portfolio showing your certificate, volunteer hours, language skills, and 3 key things you learned. Sandra Nguyen (career coach) will help you build this.
6
Complete TechFix Readiness Assessment
A 20-minute online assessment sent directly to your account once your certificate and portfolio are on file. Tests practical IT knowledge and communication.
7
Interview & TechFix Placement Offer 🔧
A 30-minute interview with TechFix Operations. Average time from assessment to offer: 8 days. Starting wage: $18–22/hour. Welcome to your first Canadian tech role.
My Employment Resume
Auto-populated from your course completions, volunteer hours, and language profile
Jasmine Smith — Employment Resume Draft
Auto-filled from your MyissuesLearn profile · Last updated June 11, 2026
Auto-populatedEducation & Training
IT Fundamentals · MyissuesLearn Campus · In Progress (72%) · Expected Certificate Aug 2026
English Language School · MyissuesLearn · Current Level A2 · Instructor: Maria Gonzalez
Digital Life Skills · MyissuesLearn · Completed
Community Experience
Haitian Creole Language Support · ACCES Employment · 4 verified hours · May–June 2026
Technical Skills
Network fundamentals (router/modem, IP addressing)
Password security & digital safety practices
Hardware identification (components, peripherals)
Device troubleshooting — in progress (Module 5)
Languages
Haitian Creole — Native / Professional
English — Intermediate (A2, studying actively)
French — Basic conversational
Career Coaching
Free, one-on-one support for your job search
SN
Sandra Nguyen
Employment Coordinator · MyissuesLearn Career Services
Resume Review
Mock Interview
TechFix Referral Letter
Job Search Strategy
LinkedIn Profile
Available: Mon / Wed / Fri · 10am–2pm · 30-minute sessions · Video or in-person · No cost