Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and MyissuesLearn ("we," "us," "our," or "the Platform"). By accessing, browsing, registering, or using the MyissuesLearn platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You represent that you are at least 13 years of age. If you are under the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Use of the Platform by persons under 13 is strictly prohibited.

If you are using the Platform on behalf of an organization or institution, you represent and warrant that you are authorized to accept these Terms on that organization's behalf.

MyissuesLearn grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform strictly in accordance with these Terms. The Platform is intended solely for lawful educational and learning purposes.

You agree that you will not:

• Use the Platform for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
• Attempt to gain unauthorized access to any portion of the Platform, other user accounts, or related systems or networks.
• Interfere with or disrupt the integrity or performance of the Platform or the data contained therein.
• Scrape, crawl, index, or harvest any content from the Platform using automated means without our express written permission.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Use the Platform to transmit spam, unsolicited messages, or commercial solicitations.
• Upload or transmit any malicious code, viruses, trojan horses, or other harmful software.
• Attempt to reverse engineer, decompile, or disassemble any software component of the Platform.

We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time without notice or liability.

To access certain features of the Platform, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Choose a strong, unique password and keep it confidential at all times.
• Notify us immediately at support@myissueslearn.org of any unauthorized use of your account or any other security breach.
• Ensure you log out of your account at the end of each session, particularly when using shared devices.
• Not share your account credentials with any third party or allow any other person to access the Platform using your credentials.

We reserve the right to disable, suspend, or terminate any account at any time if we reasonably believe you have violated these Terms or engaged in conduct that may harm the Platform, its users, or third parties.

All users of the Platform — whether enrolled as students or contributing as instructors — are expected to uphold a standard of respect, honesty, and academic integrity. The Platform is a community of learners, and your actions affect others.

Students agree to:

• Engage with course content honestly and complete their own assessments without unauthorized assistance.
• Treat fellow students, instructors, and moderators with respect in all communications and discussion forums.
• Refrain from sharing course access credentials, bypassing enrollment gates, or distributing paid or restricted course materials.
• Use discussion boards and messaging features exclusively for educational purposes and constructive dialogue.
• Report any technical issues, suspected misconduct, or violations of these Terms to the Platform administrators promptly.

Instructors agree to:

• Ensure all course content they create or upload is original, properly licensed, or used with explicit permission from the rights holder.
• Accurately represent the scope, difficulty level, prerequisites, and learning outcomes of their courses.
• Respond to enrolled student inquiries and support requests in a timely, professional, and constructive manner.
• Maintain the accuracy of their course materials and update content when information becomes outdated or incorrect.
• Refrain from promoting external paid products, services, or platforms in a manner that exploits enrolled students.
• Comply with all applicable laws regarding the content they publish, including laws relating to copyright, privacy, and anti-discrimination.

MyissuesLearn reserves the right to review, moderate, remove, or restrict any content or account that violates these standards, at our sole discretion and without prior notice.

Platform-owned content: All trademarks, service marks, logos, trade names, and other intellectual property rights in the MyissuesLearn name, brand, and Platform interface are owned by or licensed to MyissuesLearn. You may not use, reproduce, distribute, or create derivative works from our proprietary materials without express written permission.

User-generated content: By submitting, uploading, or otherwise making available any content through the Platform (including course materials, forum posts, assignments, or comments), you grant MyissuesLearn a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, distribute, display, and perform that content in connection with operating and improving the Platform.

You represent and warrant that:

• You own or have the necessary rights, licenses, and permissions to submit such content and to grant the rights described above.
• Your content does not infringe, misappropriate, or violate any third-party intellectual property rights, privacy rights, publicity rights, or any applicable laws.
• Your content is not defamatory, obscene, discriminatory, harassing, or otherwise objectionable.

Third-party content: The Platform may contain links to or embed content from third-party websites and services. MyissuesLearn does not endorse and is not responsible for any third-party content, products, or services. Your use of third-party resources is at your own risk and subject to those parties' own terms.

MyissuesLearn is provided as a free educational platform operated as a community service. While we strive to maintain a high-quality, reliable experience, use of the Platform is provided "as is" and "as available" without warranties of any kind — express, implied, or statutory.

Specifically, we do not warrant that:

• The Platform will be uninterrupted, error-free, or secure at all times.
• Any defects or errors will be corrected promptly or at all.
• Course content is always current, complete, or free from inaccuracy.
• The Platform or its servers are free of viruses or other harmful components.
• Results obtained from use of the Platform will be accurate, reliable, or meet your expectations.

We make no guarantees regarding employment outcomes, skill acquisition speed, or certification recognition by third-party institutions or employers. Any certificates or badges issued by MyissuesLearn represent internal recognition of course completion only and carry no accreditation unless explicitly stated.

To the fullest extent permitted by applicable law, MyissuesLearn expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, MyissuesLearn and its officers, directors, employees, volunteers, contributors, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or in connection with:

• Your access to or use of (or inability to access or use) the Platform or any content therein.
• Any unauthorized access to or alteration of your account, data, or transmissions.
• Any content submitted by or actions of any user or third party on the Platform.
• Any errors, omissions, interruptions, defects, delays, or failures in the Platform.
• Loss of data, revenue, profits, business opportunities, or goodwill.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you in full. In such jurisdictions, our liability will be limited to the fullest extent permitted by applicable law.

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to binding arbitration or the exclusive jurisdiction of the competent courts in the relevant jurisdiction, as permitted by law.

MyissuesLearn reserves the right to revise, update, or replace any part of these Terms at any time, at our sole discretion. We will indicate the date of the most recent revision at the top of this page. When we make material changes to these Terms, we will make reasonable efforts to notify you — such as by posting a prominent notice on the Platform or sending a notification to the email address associated with your account.

Your continued use of the Platform following the posting of any changes constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Platform immediately and may request deletion of your account.

We encourage you to review these Terms periodically to stay informed about our current policies. The date at the top of this document always reflects when these Terms were last modified.

If you have any questions, concerns, or feedback about these Terms of Service, or if you wish to report a violation, please do not hesitate to reach out to us:

We are committed to addressing all legitimate inquiries in a timely manner and maintaining a safe, equitable, and educational environment for everyone on the Platform.